What Our Customers Are Saying
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-Anonymous
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Great Customer Service, Tom Furdon and the team made this a smooth transaction! Thank you all!
Luis Hernandez, Summerville, SC -
A VERY GOOD EXPERIENCE AND VERY PROFESSIONAL
Roger green, Conway, SC -
I am vey thankful to have met the people that worked with me and my wife so hard to get us on a beautiful bike. I want to start by thanking the first person to greet us which was josh Gunz Smith who proceeded to show us all the inventory until we found the perfect bike for me and my wife he was extremely friendly and personable and will receive my business my friends and my families. The next person we came in contact with was kaitlin Giles who was just a joy to work with and was diligent to get the price absolutely perfect for us. And last but certainly not least was William Capps who kept me company while the paperwork on my bike was being completed. In the time we spoke he told me of several places to ride and upcoming events as well as invited me to bike night. We really look forward to the time we are goin to spend on this bike and I thank all of you for it for that May God bless all of you.
seth humphrey, Charleston, SC -
I contacted Steve by phone asked him about a bike , told him about what time I would be there. E we met , I looked at the bike told him I wanted that one, Took it around cleaned it up . Him and Sam got me out the door in less than 2 hours from start to finish . Great job guys !!!!
Michael Robinson, KERSHAW, SC -
I was traveling from Wisconsin and had problems with my bike cutting out. I brought it in to Low Country Harley-Davidson for unscheduled service at 11am on Saturday, knowing they were closed on Sunday & Monday. Chad and his team of Service Professionals went WAY above & beyond what was expected. The shop closed at 5, but there was at least 6 people still working on my bike at 6:45. Chad took time out of his own life to take care of me for another hour on Saturday night and 2 more hours on Sunday. I can't stress strongly enough how appreciative I am for everything. You guys absolutely rock. If I am ever in the Charleston area again, I will go out of my way to stop in and say thank you, thank you, thank you.
Phil Hoffman, Manitowoc, WISCONSIN -
We purchased a gift certificate from Amanda for our son-in-law, and she was so pleasant to work with. She even added a birthday greeting for Joe. We have had a lot of trouble with our mail delivery here in the past few months. Today, after eleven days, we called to let Amanda know that it hadnt arrived. She immediately found the record of our purchase, spoke
with her manager, and sent an email version with the information on the gift card. We could not be happeier with the wonderful customer service we received from Amanda. She truly cared and went the extra mile for us. Many thanks. We appreciate great customer service, and we dont take it for granted.-Anonymous -
Ty and Jimy in the service department did a great job and quickly got me in and out while answering questions I had. Ty was very thorough and took the time to explain the billing statement in detail. The price on my Ultra Limited front tire was great too!
Jeff Umstead, Hanahan, SC -
This dealership is amazing. Guns was my salesman the dude is top notch. I received a offer from a different dealership before I committed. Im not sure I wouldve stayed Ole Guns just does a good job. Samantha handled all the financing paperwork and got me linked up with Harley Insurance. She killed it as well. This dealership has earned my business in the future for sure.
Conner McCaskill, Heath Springs, SC -
Ive purchased a bike from Mr. K twice now. He makes the experience easy for you. Hes upfront and there to help put you on the bike you feel is right for you. During this latest purchase (2021 Street Glide) Mr. K really went above and beyond to make sure everything was taken care of from beginning to end. Highly recommend going in to see Mr K.
Justin Poole, Ridgeville, SC -
A friend said he put a oz. of ZDDP in his primary chain oil to help/avoid wearing on chain tensioners. Is that good or bad ?
-Anonymous -
Ella did a remarkable job. I went in for a visit in November 2020, and she stayed with me until my purchase in February. She gave me constant updates on the status of the new arrivals. I was very refreshing to be taken care of so well, considering what people consider customer service these days. Thank you again Ella for such an amazing experience...couldnt be happier with my purchase.
Chad Farmer, Summerville, SOUTH CARO -
Elli Rossi and Q were absolutely outstanding. No pressure, knew their products, services, and were above-bar professionally. I doubt I will ever buy a bike from any other team.
-Anonymous -
Mr. K (Kareem) at Low Country Harley-Davidson is a gem. His knowledge, professionalism, honesty and friendly attitude blew me away! He patiently answered all my questions that led to the right decision on my new 2020 FLDE, Soft Tail Deluxe. Additionally, the staff (Sam, Steve, Amanda, Jimy, etc) at LC Harley-Davidson made me feel welcome and special from the very beginning of my quest! There is no doubt that a long-term partnership was born. - John 11/16/2020
John Cordray, Charleston, SC 29412 -
I had an awesome experiencing purchasing my Harley from Lowcountry. While I was deployed I requested information on a new bike and Ella contacted me immediately and was patient with me while I needed time to return to the states and go through quarantine. Once I was able to make it into the shop Ella was there to help me through the whole buying process and the whole team really tried their best to work the numbers in my favor. I love going there and visiting with the staff because they are so friendly and its a very positive atmosphere. Cant say enough good things about my experience!
Codi Northam, Charleston, SC -
All the folks at Low Count Harley-Davidson are always friendly and ready to help weather it be buying a shirt, getting Parts or buying a Motorcycle, I always feel welcome and like part of the family. My most recent bike purchase was handled by Ella Rosi and she went above and beyond to get me the bike I wanted...
Davd Hittinger, Ladson, SOUTH CARO -
Very friendly sale lady that sold me my bike
Richard Singleton, Atlanta, GEORIGA -
Been going to Low Country Harley for years. Ella has been the best sales person I have ever met and Rush in service has also been absolutely fantastic. Ellas product knowledge is fantastic and its nice to know I have a sales consultant who works for me and spends the time to make sure Im not only getting a good deal, but Im getting the right bike. Its nice that someone will listen to what Im looking for and suggest options that will not only fit my budget but fit my riding style. Rush has been a blessing in service/parts. Always on his A game and has been tremendously helpful with insurance, warranty, and customer pay options. I cant give these two enough business so please, pay Rush in parts and Ella in sales a visit
Martin Sorrentino, Adams rin, SC -
If you are considering a purchase of a new or used motorcycle, or just want to talk motorcycles you definitely need to stop and see Ella Rossi in sales at Low Country Harley Davidson. She has an abundance of knowledge and is also a rider, not just a saleswoman. I felt that she knew the exact bike for me, and I signed some papers and could have rode the bike home the same day (weather permitting). So like I said, before you consider a purchase with anyone else, do yourself a favor, and visit Ella @ Low Country Harley you will be glad you did.
Steve Scully, Hanahan, SC -
Ella did an amazing job with providing me information on the bikes available and took the time to help me decide on which one is the best fit. I will definitely recommend going to Low Country Harley to my friends and family.
Rob Lee, Charleston, SC -
Love this place they worked with on pricing and treated me like family.
Vincent Rodriguez, Jacksonville, NC -
I appreciate all the staff here. Very friendly and helpful!! Thanks for all you do
Davida Allenr -
Beautiful dealership inside and out! Fantastic selection and very helpful kind employees in every department!! Thank you!!
Anthony Erskine -
Nicest staff ever!!! I was immediately greeted when I walked in the door. The store is so clean and the staff made me feel at home. I was in the waiting area and needed an iPhone charger. Josh let me borrow his. Can't say enough how much of a pleasant experience I had at Low Country!!
Dee Merle -
Great staff! I think we met everyone there, very patient and helpful. Friendly smiling faces helped me get my dream ride! Love this place!
Charlie Brown -
I visited Low Country HD recently. I forgot to get tshirts for a friend. I contacted them and talked to Terrah. She went above and beyond to help me. Sent pictures of shirts for me to select from, made sure of sizes and sent them express mail. Cant say enough to thank her. She is truly an asset to your shop.
Ina Watson -
Stopped by Low Country Harley-Davidson the other day and felt right at home. From the second I stepped in the door I was welcomed by friendly staff and an incredible inventory. Will definitely be returning and sending friends your way. Go see Becca in sales if you're in the market to buy or learn about Harleys. Thanks again guys, awesome place.
William Lee -
Best Harley-Davidson Store I ever been in the staff was great & so Friendly May & Rose were Awesome!!!!!!
Ron Codi -
I am blown away at how hard these guy worked to get me my dream bike. Great customer service from all levels. The retail team, sales team, and maintenance team showed me the true meaning of coming to work and giving 110%. They are fantastic. And to get all these components firing on all cylinders (pun intended) shows that Low Country Harley Davidson has extraordinary leadership. They will take care of you. Shout out to Gator, Mike, Rob and Rush! These guys are amazing, down to earth, and trustworthy. Thanks guys.
Joseph Baltes -
This is a most stop in Charleston, SC the sales personal are great. Thank you Terrah for the great time we had with you at HD Low Country Harley-Davidson in Charleston, SC. Had a great time shopping and great buys.
Roxanne Hammond -
The service department was very helpful, and May was a delight to work with in finding great Harley apparel.
Vicki Dekkers -
Great staff, awesome inventory, and an all around great dealership. If you're looking to buy go see Becca in sales, she won't disappoint!
Patrick Doran -
Mr. K was the man when it came to buying and going through the process of buying a harley, he was great and made it a very quick and easy process! I would recommend him to anybody that is looking or wanting to purchase a motorcycle! So a big shoutout to him for doing his job over and beyond and helping me out, for real people go to him you wont be disappointed!!
Kyle Hoisington -
Spoke to AL in sales and told him what I wanted. Within 1 week he found the bike I wanted. I drove 4 and a half hours to get it. None of the other Harley dealerships that I coontacted, offered to search the way that AL did. So, I didn't mind the drive. Once I was there, I was greeted by the most professional and friendliest staff ever. Everyone was nice. I spent a lot of time talking to Terrah in the apparel department. She is a sweetheart. Finance manager and AL both stayed late to get the deal done and I was delighted. Low Country Harley Davidson is a great place to buy a bike. See you guys when its time to upgrade.
Devares Dickens -
Awesome place to get involved in the Harley family. Extremely personable staff and a huge inventory to select from. Ask for Becca in sales, she will show you the ropes to get you on the bike of your dreams. Thanks Low Country Harley-Davidson for an awesome experience!!
Anna Kuhn -
I had a fantastic experience at Low Country Harley Davidson! Becca was an excellent help to new comers like me. I will definitely return! I would highly recommend visiting this location they have a great staff!
Jenna Marlowe
I just purchased a 2002 H.D. Dyna Defender (look 'em up). Kaitlin had this bike brought down from their Myrtle Beach dealership just for me to look at. I was very serious at that point, but wanted to lay my eyes on the bike and listen to the motor as well as ride it. Tom got me out on two separate test rides before I commited 100%, but I was sold on the first one. Got a great deal and Kaitlin & Tom made it so painless that I can't help but HIGHLY RECOMMEND Low Country Harley-Davidson for your next bike but Kaitlin and Tom made it a pleasurable event. I really couldn't ask for any better!!!!!!!!!!!!!!! Thanks y'all!!!!!!!!!!